Last Updated:
1. Introduction
Neckcleanseis ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website neckcleanseis.world (the "Site").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
2. Business Information
The business responsible for this Site and your personal information is:
- Company Name: Neckcleanseis
- Address: 3530 W 29th St, Greeley, CO 80634, United States
- Phone: +1 970 330 2333
- Email: supportuse@neckcleanseis.world
We operate in the United States. This Privacy Policy is designed to comply with applicable U.S. federal and state privacy laws, including the Colorado Privacy Act (CPA), the California Consumer Privacy Act as amended by the CPRA (CCPA/CPRA), and other state privacy laws where applicable.
3. Notice at Collection
When you visit our Site or contact us, we may collect the categories of information described in Section 4. We use this information for the purposes described in Section 5. We do not sell your personal information for money. We do not share personal information for cross-context behavioral advertising unless you opt in through our cookie banner, as described in our Cookie Policy.
4. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data: When you voluntarily provide it to us, such as when you contact us through our contact form. This may include:
- Name
- Email address
- Message content
Automatically Collected Data: When you access the Site, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
5. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and fulfill your requests
- To improve our website and user experience
- To analyze website usage and trends
- To comply with legal obligations
- To protect our rights and prevent fraud
6. Categories of Personal Information (U.S. State Laws)
Depending on how you interact with our Site, we may collect the following categories of personal information as defined under U.S. state privacy laws:
- Identifiers: Name, email address, IP address, and similar online identifiers
- Internet or Network Activity: Browsing history on our Site, pages viewed, and interaction data
- Customer Records: Information you submit through our contact form
- Inferences: General preferences derived from your use of optional tools such as the mood selector (stored locally in your browser session only, not linked to your identity unless you contact us)
We do not knowingly collect sensitive personal information (such as government ID numbers, precise geolocation, health diagnoses, or financial account numbers) through this Site.
7. Sources of Personal Information
We collect personal information directly from you when you submit our contact form, automatically when you use the Site (such as through cookies and similar technologies, where permitted), and from standard server logs generated by your browser.
8. Disclosure of Personal Information
We may disclose personal information to:
- Website hosting and infrastructure providers
- Analytics and advertising technology providers, only when you have opted in via our cookie banner
- Professional advisors (legal, accounting) when necessary
- Law enforcement or regulators when required by applicable law
We do not sell personal information for monetary consideration. If we use advertising or analytics cookies after you opt in, that use may constitute "sharing" under California law; you may opt out as described in Section 10.
9. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
Contact form submissions are retained for up to 2 years unless you request earlier deletion. Analytics data is retained for up to 26 months.
10. Your U.S. State Privacy Rights
Depending on where you live, you may have the following rights regarding your personal information:
- Right to Know/Access: Confirm whether we process your personal information and obtain a copy of certain data we hold about you
- Right to Correction: Request correction of inaccurate personal information
- Right to Deletion: Request deletion of personal information we collected from you, subject to legal exceptions
- Right to Opt Out: Opt out of the sale or sharing of personal information for targeted advertising (see below)
- Right to Data Portability: Receive a portable copy of certain personal information, where applicable
- Right to Non-Discrimination: We will not discriminate against you for exercising privacy rights
- Right to Appeal: Colorado residents may appeal our response to a privacy request by contacting us again with "Privacy Appeal" in the subject line
How to exercise your rights: Submit a verifiable request by phone or email using the contact details in Section 2. We will respond within the timeframe required by applicable law (typically 45 days, with a possible extension where permitted).
Opt-out of sale/sharing: Use the "Reject" button on our cookie banner, disable Marketing and Analytics cookies in Cookie Settings, or send us an opt-out request. We honor Global Privacy Control (GPC) browser signals as a valid opt-out request for targeted advertising cookies where technically feasible.
Authorized agents: You may designate an authorized agent to submit a request on your behalf where permitted by law. We may require proof of authorization and identity verification.
11. Colorado Privacy Act Notice
Because our business address is in Colorado, Colorado residents receive the rights described in Section 10. We process personal data for purposes disclosed in this policy. You may contact us to exercise CPA rights or to appeal a decision regarding your request.
12. California Shine the Light
California residents may request information once per year about categories of personal information disclosed to third parties for their direct marketing purposes, if any. We do not currently disclose personal information to third parties for their own direct marketing purposes.
13. Rights for EEA and UK Residents (GDPR)
If you are located in the European Economic Area or United Kingdom, you may have additional rights including access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. Our legal bases include consent, legitimate interests, and legal obligation. To exercise GDPR rights, contact us using the information in Section 2. You may lodge a complaint with your local supervisory authority.
14. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure storage systems
- Access controls and authentication
- Regular security assessments
15. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. If you are located outside the United States, please be aware that information we collect will be transferred to and processed in the United States.
16. Children's Privacy (COPPA)
Our Site is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13 in violation of the Children's Online Privacy Protection Act (COPPA). If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us and we will delete it promptly.
17. Marketing Communications
If we send promotional emails in the future, you may unsubscribe using the link in each message. We process contact form data only to respond to your inquiry, not for unrelated marketing, unless you separately opt in.
18. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
19. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to submit a Colorado privacy appeal, please contact us at:
- Address: 3530 W 29th St, Greeley, CO 80634, United States
- Phone: +1 970 330 2333
- Email: supportuse@neckcleanseis.world
Please include enough detail for us to verify your request. We may ask for additional information solely to confirm your identity before fulfilling certain requests.